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Embroidery FAQ

Do you have minimums?

NO! We can complete any quantity on embroidery 1-1000’s


Can I mix sizes and colors of items?

Yes, but to reach the best volume pricing each item you order using the same embroidery design, placement & thread colors will be more cost effective.


I have a large order. Is there special pricing?

Prices on larger orders can vary from time to time depending on the styles, colors and sizes you choose. On larger orders even a few cents can make a big difference, so we work to make sure you get the best possible pricing. We encourage you to speak with us at 410-861-8600 if you have an order of 300 pieces or more.


I already have my logo digitized. How do I get it to you?

You can send us your digitized file by uploading it here through our Dropbox.


What do I do if I don't have a logo already digitized?

We can get your logo digitized for you with a set up fee. Set up fees start at $30 and go up from there depending on the amount of stitches needed in the design. You can send us your logo by uploading it here through our Dropbox.


Are there any limitations on the types of graphics that can be reproduced with the embroidery process?

Block capital lettering can be regularly executed as small as .2 of an inch, sometimes smaller on the proper fabric or fill, but .2 of an inch is the smallest recommended size for lettering. Lowercase lettering must be larger, around .25 of an inch, as the closed portions of letters, i.e. the loop on a p, b, or d, must be at or around .2 of an inch to stitch well. Serifed fonts, i.e. Times new Roman, and script fonts, do not run well at small sizes and will make your design look sloppy. They make small lettering illegible and run badly during production. To avoid text becoming too small, stack text in areas where space is horizontally limited, and be sure that any text included in a design is necessary to your application.

DESIGNS DIGITIZED FOR FLAT GARMENTS DO NOT ALWAYS RUN PROPERLY ON CAPS. Due to the construction of caps and the process used to embroider them, a different sequence must be used in the digitizing of caps. Most cap designs should not exceed 2.25 inches in height or 4 inches in width. A pocket logo can exceed this height. Consider different designs or design versions for flat garments and caps.

DESIGNS MUST BE DIGITIZED DIFFERENTLY FOR SOME MATERIALS. Some materials are difficult to embroider on. Sweatshirt knit and fleece bury stitches and make letters and other columns look narrow, pique, used for most polo shirts, breaks up small letters and causes distortion. Jackets with linings cause distortion and shift design registration. Lycra stretches and deforms designs. A design for fleece run on leather can cut the design from the garment like a medallion. The digitizer must adjust for the qualities of the fabric. One design can't be run on every material, but if the digitizer is notified of materials to be used he can make a more universal design, and when the materials are absolutely incompatible, can create a different version for the desired material. .

Color blending can be achieved with embroidery, but smooth gradients require at least 3 colors to execute. As the best designs will have fewer than 9 colors of thread, consider what effects are necessary. If a design has multiple gradients of different colors, it will likely have to be simplified for embroidery.

Designs may also need to be digitized differently for different colored garments. Though this is less likely to cause problems as fabric choice, different color schemes will look different when stitched out. Lighter threads tend to be thicker and cover differently than darker threads.

Remember: Embroidery is thread! It has some limitations. Lines thinner than thread cannot be created, and one should avoid packing too much small detail into an area. Too many colors and details on top of one another can mean a dense, uncomfortable design to wear.

Screen Printing FAQ

What determines the final price of my order?

Prices are determined by the amount of shirts, number of print colors, number of print locations, art time, turnaround time, and color of items. Contact us today to receive an estimate!


What is your turnaround time?

7-10 business days. Your lead time will be discussed during the quoting and order placement phase for your project.


Can an order be printed quickly, if necessary?

We can print certain orders within days if necessary, however, rush charges may apply. Rush time/cost depends on our schedule at time of order. Contact us today with your project details!


What items can be printed?

We can print on almost any wearable material, towels, or fabrics made of cotton or polyester and nylon.


How many colors can be printed per design?

We can print up to six colors per imprint location. There are several artwork techniques to increase the number of perceived colors in a print. Some materials/products have limitations on how many colors can be imprinted.


Can I print on various shirt colors?

Yes, as long as the same ink colors can be used on all tee shirts. If you need to change ink colors or inverse the screen that can also be done but additional charges will apply.


Why do dark shirts cost more?

Depending on the artwork, the process to imprint logos on darker garments requires extra production steps which results in increased costs.

Can I print my logo on a variety of garments?

Yes, but if other setups or jigs are required additional charges may apply.


Do you print on jackets?

Yes but there are limitations on this product. We recommend embroidery for jackets.


Do we Screen Print on hats?

No, we recommend embroidery for hats.


Do you do athletic numbering or lettering?

Yes.


How accurate is the emailed color proof?

The emailed colors will not necessarily be accurate due to the color calibration on your monitor/printer. PMS (pantone) colors will be listed on your viewable file when appropriate.


Are there any discounts on reorders?

Our pricing structure is based on volume imprints per design on every order.


How should I wash my screen printed T?

Follow the washing instructions on the manufactures tag. Also, turn the t-shirt inside out when washing and drying. Pay attention to appropriate water temperature and drying temperature.

File Upload

You can send us your file by uploading it here through our Dropbox.

Acceptable Art File Formats

We understand there are many ways to create our images and also know that putting them on a tee isn’t always the sole reason for their creation. We receive everything from files built for the big screen from the studios to scans of hand-drawn sketches for school kids. Ultimately, our goal is to put them onto a shirt using only a limited amount of colors and since it’s quite an involved process, providing the optimal file format is always a wise choice. Here’s a breakdown of what kind of file to provide dependant on how it was created but first, let’s start with the unacceptable formats.


Unacceptable file formats – For the purpose of screen-printing would be anything created in a Microsoft Office program. This includes Word, Power Point, Excel and basically all the rest. Faxes and sketches are also not considered acceptable art due to the fact that they have a LOT of work required to get them up to par. Most images taken from a website are normally 72 dpi and not considered acceptable art. Unless you know the file is large in size and high resolution, please be forewarned that most web images require quite a bit of work to make “printable” and will incur art charges. Also, some images are simply impossible to recreate accurately.

Acceptable file formats are as follows.


PHOTOSHOP – Please save as a PSD with all layers intact, at final print size and at 300 dpi.


ILLUSTRATOR – Please save at final print size, outline all fonts and whenever possible, call out desired PMS colors using the Pantone Solid Coated color book available with Illustrator. No need to save as a PDF or EPS file. AI is fine and recommended.


FLAT IMAGES – TIF, TIFF, BMP, JPG, JPEG, PNG, TGA, EPS, etc,. The important aspect to these file formats is their resolution. 300 dpi at final print size is desired.


IN DESIGN – Please save InDesign files as an EPS, outline all fonts and simply send the EPS file and linked artwork. Please do not send fonts.


FIREWORKS, FREEHAND, CORELDRAW, ETC,. – Please export as EPS and make sure all fonts are outlined / converted.